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Support Resources & Help

  • Category: Getting Started
  • Tags: Account Setup
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Onflo (formerly Let's Talk) has multiple options available in your dashboard to provide assistance with one click.

Chatbot

The Onflo Chatbot, Chatsy, answers questions by pulling information from our Learning Center to provide you with accurate, step-by-step guidance. For best results and the most accurate information, use complete statements when interacting with our chatbot. Or, if you prefer to interact with our Client Care Team, from inside the chat window click Email and complete the contact form and someone from Client Care will reach out.

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Support And Feedback - Access our Chatbot, or click Email, then complete the contact form to reach out to the Client Care Team.

Onflo Updates - Keep up to date with the latest new releases and updates in Onflo.

Training Sign-Up - See what trainings are currently being offered, or request on demand training for your district.

Learning Center - Our library of self-serve help articles and documents can provide you with quick answers to your questions and guidance on using the wide array of features in our platform.

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For the families you serve, and for the teams serving themFamilies have more school options than ever, and every ticket is a chance to build trust. Onflo helps your team deliver on that, for the people you serve and for

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What is Onflo

What Is Onflo? A unified service desk that makes it simple for your community to reach you, and even simpler for your team to keep work moving, turning every request into meaningful action. Every request. One place. Before Onflo Requests

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Twilio Registration

Setting Up Your District's Terms & Conditions Page for SMS Compliance Onflo uses Twilio to power SMS messaging, which means any district sending text notifications through Onflo must complete Twilio's A2P 10DLC (Application-to-Person, 10-Digit Long Code) registration. This is a

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Need support?

Our Client Services Team is here to help between 7 a.m. – 7 p.m. ET. Get support here or call us at (703) 542-9601.

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