Onflo Product Updates Part 2 of this month's updates span IT asset management, service management, and phone-based support. IT technicians can now manage assets directly from a ticket and import six new asset record types into Onflo. Workflow automation gets
Onflo Product Updates This release brings meaningful upgrades to your ticket management experience. Agents can now get up to speed on any ticket in seconds with an AI-generated conversation summary, and the inbox gets a round of usability upgrades —
Onflo — June 2026 Release Notes Onflo Product Updates This release brings a freshly redesigned inbox and ticket page, branded login experiences for your district, an AI voice assistant for queue and after-hours calls, and a smarter chatbot that knows
Explore the June 2026 updates in Onflo! Watch the recording to learn about the newest enhancements to Onflo, including a redesigned inbox experience, an updated ticket layout, and new tools built to help teams work more efficiently. We also cover
Label management lands in Onflo, plus a fresh look for the customer portal. Applies to IT Asset Management IT Service Management Create and manage label templates inside Onflo IT Asset Management No more switching to standalone label software or handwriting
Smarter chatbots, more powerful workflows, and faster user management. Applies to Onflo IT Asset Management Chatbot Assign any role type via bulk import Onflo The bulk user import tool now supports Custom Roles and IT Asset Roles — not just
Our March release brings meaningful upgrades to Onflo — from a freshly designed navigation overhaul to proudly launching K12’s first AI phone agent that can handle parent and staff calls around the clock. Below is a summary of what’s changing
Workflow Enhancements and New Portal Branding Capabilities for IT Teams The second part of our December release delivers a series of major upgrades across IT Asset Management (ITAM), IT Service Management (ITSM) and Onflo workflows, and the introduction of Customer
Faster Setup, Smarter Automation, and More Control for Your Team Our December release delivers several significant efficiency upgrades and UX/UI enhancements. From a redesigned Custom Forms experience to smarter chatbot optimization, faster telephony setup, and new role-based permissions—this update helps
