Loading...
Skip to content
  • Home
  • Articles
    • How-to Articles
    • Getting Started
    • Integrations Marketplace
    • Best Practices
    • FAQs
  • Product Updates
  • Onflo Academy
    • New User Training
    • System Administrator Training
    • Beyond the Basics
  • Support
  • Home
  • Articles
    • How-to Articles
    • Getting Started
    • Integrations Marketplace
    • Best Practices
    • FAQs
  • Product Updates
  • Onflo Academy
    • New User Training
    • System Administrator Training
    • Beyond the Basics
  • Support
Log in

User Provisioning API

  • Category: How-to Articles
  • Tags: Account Setup, User Management
Generic selectors
Exact matches only
Search in title
Search in content
Post Type Selectors

Streamlining User Management

Onflo (formerly Let's Talk!) User Provisioning API includes features tailored to automate user creation, modification, and deactivation, all seamlessly integrated with your existing systems of record.

Our User Provisioning API introduces three key functionalities:

  1. Create User (New): Simplify the process of onboarding new users.
  2. Update User (New): Keep user information up-to-date with ease.
  3. Deactivate User (New): You can now deactivate user accounts efficiently, minimizing manual effort and potential errors.

Key Features and Benefits

  • Seamless Integration: Our API seamlessly integrates with your existing systems of record, allowing for smooth data flow and eliminating the need for manual data entry.
  • Employee ID as Unique Identifier: Using the Employee ID as the unique identifier for user accounts aligns with your district's existing data structures.
  • Enhanced Efficiency: By automating user management tasks, our API frees up valuable time and resources, allowing your team to focus on strategic initiatives rather than manual administrative work.

Tracking User Provisioning

Our User Provisioning API has been enhanced to send System Admins a weekly email notification detailing when a new user is added, edited, or status changed to inactive in Onflo. 

Additionally, the Activity Log will include this information along with actions taken by users. Utilize the filters within the Activity Log to sort by Action type and/or Date Range and find user provisioning logs.

How to Get Started

Ready to dive in? Additional details are available in our API Documentation.

PreviousBasic Telephony: How to Set Up Phone Numbers in Onflo
NextGenerative AI-Powered Chatbot: Frequently Asked Questions (FAQs)

Related Post

Additional Columns for Table and Inbox

Overview Inbox and Table views now open with a default set of ticket columns, and you can add columns from a larger optional set to see more ticket detail at a glance. Default columns: every user lands on Inbox with

Read More ➜

Agent Management

Overview Agent Management is where district admins add the people who work in Onflo (agents), group them into teams, and control what they can see and do through permission sets. You find it under Settings in each context you work

Read More ➜

New Filters for Ticket Inbox

Overview The Inbox now has a new way to filter tickets. Filters open in a single modal, organised by category, so you can see every available filter, know which ones are active, and apply them in one step. One filter

Read More ➜

Need support?

Our Client Services Team is here to help between 7 a.m. – 7 p.m. ET. Get support here or call us at (703) 542-9601.

Mobile App

apple store
g play

Follow Us on

Linkedin Youtube

Quick links

  • Privacy
  • Security
  • Support
  • Training
  • Credits

Articles

  • How-to Articles
  • Product Updates
  • Get Started
  • Best Practices
  • FAQs

Get Newsletter

Sign up to get platform Tips & Tricks delivered directly to your inbox.

Scroll to top