Setting Up a Custom LDAP

Generic selectors
Exact matches only
Search in title
Search in content
Post Type Selectors

Overview

Connect to any LDAP-compatible directory service including Microsoft Active Directory, OpenLDAP, or other enterprise directories for user authentication and provisioning.

Features

  • LDAP authentication for secure user login
  • Automated directory sync for user provisioning and updates
  • Group membership mapping to Onflo teams and roles
  • Configurable search filters and attribute mapping

Prerequisites

Before you begin make sure you have the following before connecting this integration:

  • LDAP server URL and port
  • Bind DN (distinguished name) and credentials
  • Base DN for search root
  • Initial creation of all LT users in AllowLT group

Step 1: In the Integration Marketplace select the Custom LDAP application.

Step 2: Enter the required details.

Step 3: Test the connection and click Continue.

Step 4: Map the fields from LDAP to User fields in Onflo.

Step 5: Set Import Preferences and Notification settings.

Step 6: Set the default role.

Step 7: Set Sync Schedule and Sync Safety Threshold.

Step 8: Click Enable Integration and click Finish.

Once the application is activated it will be displayed in the Installed Apps page. 

Step 9: Navigate to the Activate page inside the Custom LDAP application to retrieve the Login URL.

Step 10: Use the given URL to login to Onflo.

Related Post

New Filters for Ticket Inbox

Overview The Inbox now has a new way to filter tickets. Filters open in a single modal, organised by category, so you can see every available filter, know which ones are active, and apply them in one step. One filter

Read More ➜