We're excited to introduce a new Call Center add-on for Onflo (formerly Let's Talk!) which allows you to integrate your district's call center into Onflo — your comprehensive customer service solution. Call Center allows your team to take incoming calls,
Onflo (formerly Let's Talk!) Call Center feature allows districts to use the platform as their comprehensive customer service solution and call center — allowing you to take incoming calls, make outgoing calls, and manage the call and phone agent queues.
Onflo (formerly Let’s Talk) allows you to support multiple phone lines, each with its set of greetings, voicemail messages, and auto-text replies. System Administrators can customize these settings in Settings > Phone and Text > Voicemail Message or Topic Phone Number Settings.
Onflo (formerly Let’s Talk) allows you to support multiple phone lines, each with their set of greetings, voicemail messages, and auto-text replies. System Administrators can customize these settings in Settings > Phone and Text > Topic Phone Number Settings. Adding
Setting up Phone to Ticket: Calling all System Admins! With the Phone to Ticket feature, you can choose a team of Users to answer or manage Tickets that come in via phone. If you receive many phone calls throughout the
