--- title: 'In the News' url: 'https://www.onflo.com/about/newsroom/' date: '2022-08-29T21:14:39-04:00' modified: '2026-08-07T03:47:48-04:00' author: 'Abhinay Pandey' excerpt: 'Newsroom Browse the latest news and announcements from and about Onflo and our partner districts News & Announcements from Onflo June 26, 2026 K12 Insight Announces Company Rebrand to Onflo Read more Onflo in the Media August 11, 2025 Savannah...' tags: { } language: en-US post_type: page --- ## Newsroom Browse the latest news and announcements from and about Onflo and our partner districts ### News & Announcements from Onflo [ ![](https://www.onflo.com/app/uploads/2026/06/K12insight-to-onflo.png) ](https://www.onflo.com/about/in-the-news/k12-insight-announces-company-rebrand-to-onflo/) June 26, 2026 ### [K12 Insight Announces Company Rebrand to Onflo](https://www.onflo.com/about/in-the-news/k12-insight-announces-company-rebrand-to-onflo/) [ Read more ](https://www.onflo.com/about/in-the-news/k12-insight-announces-company-rebrand-to-onflo/) ### Onflo in the Media ![Savannah Public School Logo](https://www.onflo.com/app/uploads/2025/12/Savannah-Public-School-Logo-.png) August 11, 2025 ### Savannah Public Schools’ Let’s Talk AI chatbot can address questions in 13 languages Source: Savannah Morning News [ Read more ](https://www.savannahnow.com/story/news/education/2025/08/11/savannah-chatham-public-sc%5B%E2%80%A6%5Dai-chatbot-communication-tool-called-lets-talk/85572930007/) ![Wesh-2-Logo](https://www.onflo.com/app/uploads/2025/12/Wesh-2-Logo.png) August 10, 2025 ### Orange County Schools welcoming more than 200,000 students amid bus driver shortage Source: WESH Channel 2 [ Read more ](https://www.wesh.com/article/orange-county-public-schools-back-to-school/65635413) ![Forest Park Review Logo](https://www.onflo.com/app/uploads/2025/12/Forest-Park-Review-Logo.png) May 21, 2025 ### ‘Let’s Talk’: Proviso D209 platform to improve communication Source: Forest Park Review [ Read more ](https://www.forestparkreview.com/2025/05/21/lets-talk-proviso-d209-platform-to-improve-communication/) January 13, 2025 ### School District of Philadelphia launches AI-powered platform for users to share feedback, ask questions Source: PhillyVoice [ Read more ](https://www.philasd.org/blog/2025/01/13/launch-of-new-districtwide-customer-service-platform/) January 21, 2025 ### Philly school district launches new customer service platform Source: The Philadelphia Tribune [ Read more ](https://www.phillytrib.com/the_learning_key/philly-school-district-launches-new-customer-service-platform/article_9bb8b5d3-caa2-5bb6-9cda-225a221ecb8b.html) September 10, 2024 ### CMSD says ‘Let’s Talk is a great way for them to listen to you Source: ABC News 5 Cleveland [ Read more ](https://www.news5cleveland.com/news/local-news/cmsd-says-lets-talk-is-a-great-way-for-them-to-listen-to-you) May 21, 2025 ### ‘Let’s Talk’: Proviso D209 platform to improve communication Source: Forest Park Review [ Read more ](https://www.forestparkreview.com/2025/05/21/lets-talk-proviso-d209-platform-to-improve-communication/) January 21, 2025 ### Philly school district launches new customer service platform Source: The Philadelphia Tribune [ Read more ](https://www.phillytrib.com/the_learning_key/philly-school-district-launches-new-customer-service-platform/article_9bb8b5d3-caa2-5bb6-9cda-225a221ecb8b.html) September 10, 2024 ### CMSD says ‘Let’s Talk is a great way for them to listen to you Source: ABC News 5 Cleveland [ Read more ](https://www.news5cleveland.com/news/local-news/cmsd-says-lets-talk-is-a-great-way-for-them-to-listen-to-you) June 6, 2024 ### Global Educational Technology Innovators Honored in 2024 EdTech Breakthrough Awards Program Source: GlobeNewswire [ Read more ](https://www.globenewswire.com/news-release/2024/06/06/2894772/0/en/Global-Educational-Technology-Innovators-Honored-in-2024-EdTech-Breakthrough-Awards-Program.html) November 21, 2023 ### Round Rock ISD to implement Let’s Talk communications districtwide in December Source: Community Impact [ Read more ](https://communityimpact.com/austin/cedar-park-far-northwest-austin/education/2023/11/21/round-rock-isd-to-implement-lets-talk-communications-districtwide-in-december/) September 10, 2024 ### Let’s Talk’ about Philly School District’s new communication system Source: KYW Newsradio [ Read more ](https://www.audacy.com/kywnewsradio/news/local/school-district-of-philadelphia-artificial-intelligence-communication) June 6, 2024 ### Global Educational Technology Innovators Honored in 2024 EdTech Breakthrough Awards Program Source: GlobeNewswire [ Read more ](https://www.globenewswire.com/news-release/2024/06/06/2894772/0/en/Global-Educational-Technology-Innovators-Honored-in-2024-EdTech-Breakthrough-Awards-Program.html) November 21, 2023 ### Round Rock ISD to implement Let’s Talk communications districtwide in December Source: Community Impact [ Read more ](https://communityimpact.com/austin/cedar-park-far-northwest-austin/education/2023/11/21/round-rock-isd-to-implement-lets-talk-communications-districtwide-in-december/) ### News & Announcements from K12 Insight ![Introducing ITSM ITAM](https://www.onflo.com/app/uploads/2025/12/Introducing-ITSM-ITAM.png) March 20, 2025 ### K12 Insight Announces New IT Solutions, Introducing the Next Era of Customer Service Delivery for K-12 School Districts [ Read more ](https://www.onflo.com/news/k12-insight-announces-new-it-solutions/) ![Cleveland Metropolitan School Banner](https://www.onflo.com/app/uploads/2025/12/Cleveland-Metropolitan-School-Banner.png) July 8, 2024 ### Cleveland Metropolitan School District launches new platform to improve customer service [ Read more ](https://www.onflo.com/news/cleveland-metropolitan-school-district-launches-lets-talk/) ![K12 Insight Honored in the 2024 Banner](https://www.onflo.com/app/uploads/2025/12/K12-Insight-Honored-in-the-2024-Banner.png) June 10, 2024 ### K12 Insight honored in the 2024 EdTech Breaktrhough Awards [ Read more ](https://www.onflo.com/news/k12-insight-recognized-in-2024-edtech-breakthrough-awards-program/) ![LT Asistant](https://www.onflo.com/app/uploads/2025/12/LT-Asistant.png) April 25, 2024 ### Generative AI beyond the classroom: Introducing a new line of defense for districtwide operations [ Read more ](https://www.onflo.com/news/generative-ai-beyond-the-classroom-introducing-a-new-line-of-defense-for-districtwide-operations/) ![Engage2learn and K12 Insight Announce New Partnership](https://www.onflo.com/app/uploads/2025/12/Engage2learn-and-K12-Insight-Announce-New-Partnership.png) April 18, 2024 ### Engage2learn and K12 Insight Announce New Partnership to Empower Public Schools with Data-Informed Talent Development [ Read more ](https://www.onflo.com/news/engage2learnpartnership/) ![Rice University Study Urges K-12 district](https://www.onflo.com/app/uploads/2025/12/Rice-University-Study-Urges-K-12-district.jpg) March 1, 2024 ### Rice University study urges K-12 districts to adopt customer focus, echoes K12 Insight’s findings [ Read more ](https://www.onflo.com/news/rice-university-study-urges-k-12-school-districts-to-adopt-a-customer-focus-approach-underscoring-k12-insights-customer-service-research/) # In the News Browse the latest news and feature stories highlighting K12 Insight and our partner school districts. ## In the spotlight ![final-report](https://www.onflo.com/app/uploads/elementor/thumbs/final-report-qlx85j523b7e8kichz2103j979vsouuk03423h36dc.png "final-report") #### Survey: Majority of parents say schools’ customer service needs improvement During the 2021-22 school year, 87% of parents reached out to their school district more than once — with 44% reaching out at least six times. [Read the story in K12 Dive](https://www.k12dive.com/news/majority-of-parents-say-schools-customer-service-could-improve/628932/) ![white-ppr](https://www.onflo.com/app/uploads/elementor/thumbs/white-ppr-qlx85i77wh63wyjpngneflrslw0fh5qtnygkm74kjk.png "white-ppr") #### Districts look for new ways to communicate with the public Austin Independent School District is one of 400 districts that uses an app to dispatch parent inquiries to the appropriate office, offering first-class customer service across the district’s 125 schools. Read the story in ASBJ ![chatbot-icon](https://www.onflo.com/app/uploads/elementor/thumbs/chatbot-icon-qlx85h9dpn4tlcl2sy8rv40c0i529gn3btt34x5yps.png "chatbot-icon") #### Chatbots allow educators to delegate repetitive tasks and focus on teaching Today, more educational institutions have embraced chatbots, the engaging tech tool commonly used by many businesses to provide cost-efficient customer support. [Read the story in EdTech Magazine ](https://edtechmagazine.com/k12/article/2021/09/chatbots-allow-educators-delegate-repetitive-tasks-and-focus-teaching) ### **More news and feature stories about K12 Insight** [How chatbots can power student enrollment and 24/7 family engagement](https://districtadministration.com/how-chatbots-can-power-student-enrollment-and-24-7-family-engagement/) (Sept. 7, 2022) [Richland Two Superintendent first recipient of Gerald Dawkins Leadership Builder Award](https://www.wistv.com/2022/07/27/richland-two-superintendent-first-recipient-gerald-dawkins-leadership-builder-award/) (July 27, 2022) [Why school districts need to start measuring college and career readiness now](https://districtadministration.com/why-school-districts-need-to-start-measuring-college-and-career-readiness-now/) (May 23, 2022) [District leaders can improve equity by listening to their communities](https://drive.google.com/file/d/1vBtrUNEn1cmu1CcV_KvPegjyoBAeacgb/view?usp=sharing) (February 2022) [Why equitable communications access should be your top priority in 2022](https://districtadministration.com/why-equitable-communications-access-should-be-your-top-priority-in-2022/) (Jan. 18, 2022) [How Austin ISD uses technology to manage a 10x increase in questions during back-to-school](https://districtadministration.com/how-austin-isd-uses-technology-to-manage-a-10x-increase-in-questions-during-back-to-school/) (Oct. 5, 2021)