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Onflo Platform Overview
The only customer service solution serving the entire district

Unified Service Desk
The only customer service solution serving the entire district

Asset Management
Integrated asset management and intelligence for technology teams

Telephony & Call Center
Unified digital telephony with full call center capabilities built in, not bolted on

Enhanced by AI
Smarter workflows and automations for faster, and more consistent service
RESOURCE

Read how Indianapolis Public Schools (IN) shifted to a unified service desk and went from fragmented channels to clean, data-driven responsiveness.

Read their story

RESOURCE

Read how Indianapolis Public Schools (IN) shifted to a unified service desk and went from fragmented channels to clean, data-driven responsiveness.

Read their story

RESOURCE

Join our Service Excellence Exchanges to connect with neighboring districts and leave with a roadmap for raising service standards.

Find an event near you

RESOURCE

Arlington Public Schools (VA) built trust with parents by transforming its transportation call center to expedite call routing, escalate urgent calls to leadership, and ensure no call goes unanswered.
Read their story

RESOURCE

Explore how Kyrene School District (AZ) transformed its service model and added capacity with AI, reducing email load for staff and giving families instant access to answers anytime.
Read their story
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How K-12 districts can shift gears in how they deliver service and support for the Transportation department.
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Customer Service: 24

4-questions-to-ask-about-your-districts-customer-service-News-Featured-Image

Blog 3 minutes | June 27, 2023

Assessing Customer Service: 4 Questions for Your District

Building a culture of customer service in your district is key to increasing parent satisfaction and keeping families enrolled. Here are four quest...

Your-next-strategic-plan-will-be-your-best-yet-News-Featured-Image

Blog 3 minutes | May 11, 2023

Your next strategic plan will be your best yet: A how-to guide for district leaders

Seemingly unrelated issues in your district are likely connected by one common thread: poor customer service. Here’s exactly how to fix it in your ...

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Blog 3 minutes | March 23, 2023

Detecting Signs of Poor Customer Service in Your School District

Find out how elevating customer service will improve school climate and advance student outcomes (plus more).

Blog 3 minutes | November 1, 2022

Gary Ray shares how to prepare for the new era of public education

K-12 education has changed. Read Gary Ray's insights on preparing for the future of school district leadership.