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School customer service directly impacts parent satisfaction and trust, national report finds
K12 Insight’s inaugural National Report on Parent-School Trust and Engagement analyzes the correlation between school customer service and parent e...
How chatbot technology saves time for K-12 school districts
Save your staff time by having a chatbot answer repeat questions
The Significance of Research in Every School District
COVID-19, safety concerns, book bans, and curriculum debates have left public schools in a wake of crises and many are struggling to maintain enro...
Video: How to promote efficient school board communications through a streamlined inbox
A unified inbox can help increase effective school board communications
Time for a Customer Service Solution: A School District Imperative
Let’s Talk continues to evolve based on hundreds of successful implementations by school districts nationwide to help you provide superior customer...
Let’s Talk 17.0: Making it simpler and faster to expand Let’s Talk in your school community
Get to know the new features and tools of Let’s Talk 17.0.
Osceola School District: Promoting Trust, Transparency, and Communication
Osceola School District is a model for how school districts can intentionally provide better experiences, engagement, and education through custom...
Launching AI-powered chatbots on district webpages
How your district can start using always-on chatbot technology in less than a month.
Customer Service Excellence: 5 Key Components
Define and deliver superior customer experiences in your school district.
Spring and Summer Surveys: 3 School Stakeholder Feedback Options
As the school year comes to a close, consider implementing one of these surveys.