Communications: 94
School customer service directly impacts parent satisfaction and trust, national report finds
K12 Insight’s inaugural National Report on Parent-School Trust and Engagement analyzes the correlation between school customer service and parent e...
How chatbot technology saves time for K-12 school districts
Save your staff time by having a chatbot answer repeat questions
How AI-powered chatbots change the game for customer service in K-12 education
Learn how Fort Wayne Community Schools uses chatbot technology to save staff time while providing superior customer service to stakeholders.
Video: Improving Engagement Through Accessible Customer Service
Accessible customer service helps districts reach more stakeholders
Video: How to promote efficient school board communications through a streamlined inbox
A unified inbox can help increase effective school board communications
Video: Attracting and Retaining Families Through Superior Service
Superior experiences with your district can keep parents from pursuing alternative options
Let’s Talk 17.0: Making it simpler and faster to expand Let’s Talk in your school community
Get to know the new features and tools of Let’s Talk 17.0.
Osceola School District: Promoting Trust, Transparency, and Communication
Osceola School District is a model for how school districts can intentionally provide better experiences, engagement, and education through custom...
Launching AI-powered chatbots on district webpages
How your district can start using always-on chatbot technology in less than a month.
Customer Service Excellence: 5 Key Components
Define and deliver superior customer experiences in your school district.