Communication Complexity: 25

customer service report beyond retention
Blog 3 minutes | April 11, 2024

Spring 2024 National Report on Customer Service in Schools

K12 Insight’s Spring 2024 National Report on Customer Service uncovers strategies and actions K-12 administrators can take to measure and improve e...

harnessing the power of AI cover
Blog 3 minutes | April 8, 2024

Harnessing the Power of AI in K-12: A Guide for District Leaders

AI in K-12 school district operations can revolutionize streamlining communication and data-driven decision-making in your school district.

Scottsdale Unified School District Streamlining Communication Chaos
Blog 2 minutes | March 12, 2024

Scottsdale Unified School District: Streamlining Communication Chaos.

Every inquiry from your customers needs to end up in the right hands. But for many districts, inbound communications get lost in a tangled web of s...

Blog 3 minutes | January 23, 2024

Spokane Public Schools Builds Trust and Efficiency

Learn how Spokane Public Schools uses Onflo to foster a culture of community engagement, accessible information, and data-driven decision making.

Blog 3 minutes | May 7, 2023

2023 CGCS Public Relations Executive Meeting

K12 Insight will be attending and presenting at the 2023 Council of the Great City Schools Public Relations Executive Meeting.

changing the game for school customer service
Blog 3 minutes | October 31, 2022

How seven school districts are changing the game for school customer service

Learn how districts are using Let’s Talk to make their districts safer, streamline workflows, and gather community feedback.

best practices for effective internal communications
Blog 3 minutes | August 30, 2022

Effective Internal Communications: 6 Best Practices for Schools

When done well, internal communications can help your school district boost morale among employees and foster a culture of open dialogue.

how chatbot technology
Blog 3 minutes | July 6, 2022

How chatbot technology saves time for K-12 school districts

Save your staff time by having a chatbot answer repeat questions

chatbots change the game for customer service
Blog 3 minutes | June 30, 2022

How AI-powered chatbots change the game for customer service in K-12 education

Learn how Fort Wayne Community Schools uses chatbot technology to save staff time while providing superior customer service to stakeholders.

Osceola School District: Promoting Trust, Transparency, and Communication
Blog 3 minutes | May 26, 2022

Osceola School District: Promoting Trust, Transparency, and Communication

Osceola School District is a model for how school districts can intentionally provide better experiences, engagement, and education through custom...