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Customer Service: 96

losing esser funds
Blog 3 minutes | November 4, 2022

Navigating ESSER Fund Concerns: Practical Steps for Schools

3 ways to keep your school district’s budget in the black after ESSER funds are gone.

3 rules to help school principals
Blog 3 minutes | November 3, 2022

Guiding Principals to Success: 3 Essential Rules to Follow

The best principals are more than instructional leaders. They’re people leaders.

how to prepare for the new era
Blog 3 minutes | November 1, 2022

Gary Ray shares how to prepare for the new era of public education

K-12 education has changed. Read Gary Ray's insights on preparing for the future of school district leadership.

changing the game for school customer service
Blog 3 minutes | October 31, 2022

How seven school districts are changing the game for school customer service

Learn how districts are using Let’s Talk to make their districts safer, streamline workflows, and gather community feedback.

Chatbots are Revolutionizing
Blog 3 minutes | September 7, 2022

How Chatbots are Revolutionizing K-12 Communications

Learn six facts about chatbots to help you understand how a chatbot can help your school district deliver superior customer service.

best practices for effective internal communications
Blog 3 minutes | August 30, 2022

Effective Internal Communications: 6 Best Practices for Schools

When done well, internal communications can help your school district boost morale among employees and foster a culture of open dialogue.

Let's Talk Assistant 3.0 icon with Faster FAQs and easier chatbot maintenance.
Blog 3 minutes | August 26, 2022

Let’s Talk Assistant 3.0: Enhancements for Faster FAQs and Chatbot Maintenance

Get to know the new features and tools of Let’s Talk Assistant 3.0.

california school districts can use let’s talk
Blog 3 minutes | August 24, 2022

How California school districts can use Let’s Talk to adjust to later start times

Every back-to-school season and the fall months are a challenge for administrators who are managing new changes and questions from families.

customer experience in schools
Blog 3 minutes | August 8, 2022

The Impact of Trust: How Customer Experience Shapes Your District

K12 Insight’s National Report on Parent-School Trust and Engagement shows how your district’s customer experience affects everything from tragedies...

Graphic saying the National Report on Parent - School Trust and Engagement with house and family icons.
Blog 3 minutes | August 3, 2022

School customer service directly impacts parent satisfaction and trust, national report finds

K12 Insight’s inaugural National Report on Parent-School Trust and Engagement analyzes the correlation between school customer service and parent e...