Customer Service: 96
How Robbinsdale Area Schools Harnesses AI in Their Customer Service Strategy
Find out why Shannon Swanson and her team at Robbinsdale Area Schools rely on a single platform to support their customer service goals.
engage2learn and K12 Insight Announce New Partnership to Empower Public Schools with Data-Informed Talent Development
K12 Insight and e2L partner to turn service data into solutions, helping districts identify and address customer service challenges.
Harnessing the Power of AI in K-12: A Guide for District Leaders
AI in K-12 school district operations can revolutionize streamlining communication and data-driven decision-making in your school district.
Scottsdale Unified School District: Streamlining Communication Chaos.
Every inquiry from your customers needs to end up in the right hands. But for many districts, inbound communications get lost in a tangled web of s...
Rice University study urges K-12 districts to adopt customer focus, echoes K12 Insight’s findings
A new study published by researchers at Rice University and the University of Texas at San Antonio found public schools can reverse student attriti...
Reflecting on 2023: Gratitude Extended to Our District Partners!
This year was one of connection and transformation for our growing Let’s Talk community.
Managing a District’s Customer Service Transformation: Key Considerations
A districtwide customer service transformation is the responsibility of every teacher, front office worker, and department leader. But who should m...
How to measure what matters: a data-driven approach for monitoring school climate
Uncover the key to district success by fostering a positive school climate and elevating student achievement in your district with the help of thes...
Pasco County Schools Reduces Customer Service Costs by 41%
See how Pasco County Schools cut customer service costs by 41% with Onflo, improving efficiency, transparency, and 24/7 support with AI.
Funding Your Customer Service Transformation: Practical Steps
Customer service is not an isolated, peripheral department concern — it's a transformative force that should touch every aspect of a school distric...