Communications: 94
2024 Year in Review: Over One Million Dialogues and Counting!
This year was one of connection and transformation for our growing Let’s Talk community. Watch our 2024 Year in Review.
10 Ways to Build a Culture of Superior Customer Service in Schools
Download the customer service strategy trusted by hundreds of districts.
How the School District of Philadelphia Transformed Customer Service
Explore how the School District of Philadelphia harnesses automated workflows, AI, and streamlined communications in their customer service strategy.
Cleveland Metropolitan School District launches new platform to improve customer service
CMSD launches Let’s Talk to streamline support, speed up responses, and strengthen connections with families and staff.
K12 Insight honored in the 2024 EdTech Breakthrough Awards.
K12 Insight wins 2024 EdTech Breakthrough Award for its next-gen K-12 customer service platform transforming school operations.
Setting priorities: Essential vs. Desirable in schools
When you’re running a school district, you have to make a lot of tough decisions about what’s “nice to have” and what you need to have. And as the ...
Contribution by K12 Insight to CoSN’s EdTech Report
K12 Insight’s Managed Research team helps districts use feedback to improve schools, support IT, and drive success through data-informed decisions.
Harnessing the Power of AI in K-12: A Guide for District Leaders
AI in K-12 school district operations can revolutionize streamlining communication and data-driven decision-making in your school district.
Revamping Customer Service in School Offices: Successful Strategies.
To improve front office customer service, K-12 districts need to increase visibility into issue resolution, track customer service metrics to help ...
Rice University study urges K-12 districts to adopt customer focus, echoes K12 Insight’s findings
A new study published by researchers at Rice University and the University of Texas at San Antonio found public schools can reverse student attriti...